Please do not make an appointment in the following circumstances;
- Acute chest pain – you must phone 999 in case a heart attack
- Face drooping, limb weakness or speech upset – you must phone 999 in case a stroke
- Acute onset of sickness and diarrhoea – ask for phone advice as you could have norovirus which is very infectious and a risk to other patients and staff (https://www.nhs.uk/conditions/norovirus).
You may choose to see any of the doctors or the practice nurse, subject to their availability.
Appointments can be made either in person at the Reception Desk or by calling 01292 262697 (see below) between 8.15am and 5.00pm Monday to Friday, except Wednesdays, when the practice is closed 12.30 to 1.30 pm.
Pre-bookable appointments can be made up to four weeks in advance
Urgent on the day appointments for those whose condition cannot wait until the next routine appointment
If requesting an urgent appointment, the staff may ask you for more details as to the need for your appointment. This is to ensure your care is directed to the most appropriate individual and in a timescale that is appropriate.
Standard appointments are normally for a maximum of 15 minutes. If you feel that you will need more time than this, please ask the administrative assistant for a double appointment.
Medicals, which take longer than normal appointments, are by special arrangement.